PRIVACY POLICY
Effective date: April 15th, 2025
At SUNFORM LLC (“Sunform”, “us”, “we”, or “our”), we are committed to protecting your privacy. This Privacy Policy (“Policy”) explains how we collect, use, disclose, and safeguard your information when you visit our website (www.sunformstudios.com), use our services, and interact with us.
Please read this policy carefully to understand our practices regarding your personal data. By using our website and services, you agree to the terms outlined in this Privacy Policy.
We reserve the right to update this Policy at any time, and we will notify you via email if significant changes are made. Your continued use of our website or services following these changes signifies your acceptance of the updated terms.
1. INFORMATION WE COLLECT
We may collect the following types of both personal and non-personal information to provide and improve our services:
a. Personal Information
When you create an account, book classes, or contact us, we may collect personal information such as:
- **Name**, **Email address**, **Phone number**, **Billing information (for payment processing)**, **Emergency contact details**, **Age**, **Gender**, and other data you may voluntarily provide in surveys or promotions
b. Usage Data
We may automatically collect information about your interactions with our website and services, including:
- **IP address**, **Browser type and version**, **Pages visited**, **Time and date of visits**, **Other diagnostic data**
c. Health and Fitness Information
To ensure safety and provide a personalized experience, we may request information regarding your fitness level, injuries, or health conditions. This information is optional and only collected with your consent.
2. HOW WE USE YOUR INFORMATION
We use the information we collect for various purposes, including:
- **To process bookings and manage memberships**, **To provide, operate, and maintain our services**, **To communicate with you, including marketing and promotional content (with your consent)**, **To improve our services, website, and user experience**, **To ensure health and safety during classes**, **To respond to inquiries and provide customer support**
By attending our classes, you acknowledge and agree that we may film or photograph your participation for use on our website and social media platforms. If you do not wish to be filmed, please notify us in advance.
3. HOW WE SHARE YOUR INFORMATION
We may share your information in the following situations:
- **With Service Providers:** We may share information with third-party vendors, contractors, or agents who assist us in providing services, such as payment processing, data analysis, or email delivery.
- **For Legal Compliance:** We may disclose your information when required to comply with legal obligations, such as responding to subpoenas or court orders.
- **With Consent:** We may share your information for any other purpose with your explicit consent.
4. SECURITY OF YOUR INFORMATION
We take reasonable precautions to safeguard your personal information, both online and offline, from unauthorized access or disclosure. Sensitive information, such as payment details, is encrypted for secure transmission.
However, please note that no transmission over the internet or storage system can be guaranteed to be completely secure.
5. DATA RETENTION
We retain personal information only as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, or resolve disputes. You may request deletion of your data at any time, subject to certain exceptions under applicable law.
6. YOUR RIGHTS
Depending on your jurisdiction, you may have rights regarding your personal information, such as:
- **Access:** The right to request access to the personal data we hold about you.
- **Correction:** The right to request that we correct any inaccurate or incomplete information.
- **Deletion:** The right to request the deletion of your personal data under certain circumstances.
- **Restriction:** The right to request that we restrict the processing of your data.
- **Objection:** The right to object to processing your data for direct marketing purposes.
To exercise these rights, please contact us at hello@sunformstudios.com
7. THIRD PARTY LINKS
Our website may contain links to other websites not operated by us. We are not responsible for the privacy practices or content of these third-party sites, and we encourage you to review their privacy policies.
8. CHILDREN’S PRIVACY
Our services are not intended for individuals under 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal data, please contact us, and we will take steps to delete such information.
9. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with the revised “Last Updated” date. Your continued use of our services after any modifications constitutes your acceptance of the updated policy.
10. CONTACT US
If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us at hello@sunformstudios.com.